Shipping policy

At Nozzle Layers, we strive to ensure that your products reach you as quickly and safely as possible. Please review our shipping policy below to understand our process.

📦 Order Processing & Dispatch

Orders are usually processed and dispatched within 2–3 working days. All our products are shipped through highly reliable courier partners to ensure safe handling.

🚚 Delivery Timelines

  • Standard Delivery: Normally within 7 days.

  • Variations: Please note that delivery timelines vary based on the destination address and the specific courier service assigned to your area.

  • Unforeseen Delays: While we try our best to ensure timely delivery, delays may occasionally occur due to factors beyond our control, such as:

    • Festivals

    • Natural disasters

    • Strikes or protests

    • Courier service disruptions

⚠️ Transit & Damage Disclaimer

  • Once the order is dispatched, Nozzle Layers is not responsible for delays caused by courier companies or postal authorities.

  • We are not liable for any damage caused during transit.

  • Important: Please do not accept the parcel if it appears damaged or tampered with at the time of delivery.

🏠 Delivery Attempts & Failed Deliveries

We kindly request customers to be available on the provided contact number at the time of delivery.

  • If delivery fails due to unavailability, an incorrect address, or incorrect contact details, the package may be returned to us.

  • In such cases:

    • Orders cannot be cancelled or refunded.

    • Re-shipping can be arranged once the product is returned to us.

    • Additional shipping charges for re-delivery will be borne by the customer.

🚀 Special Instructions

Any urgent delivery requests or special shipping instructions must be communicated to us before placing your order. These requests will only be entertained after formal confirmation from our team.

💳 Payments & Refunds

Any discounts or coupons applied to an order (including partial payment or deferred payment offers) are non-refundable if the order is rejected or not accepted at the time of delivery. This amount is retained to compensate for the initial shipping and return logistics costs incurred by our company.